Frequently Asked Questions

Please review the below frequently asked questions to find answers to your questions.

  • Is my site really free?

    Yes, it is 100% free!

  • How can I retrieve my account information?

    Please go to to retrieve your account information.

  • How much disk space and bandwidth do I get?

    Members are given 350 MB of disk space and 10,000 MB (10 GB) of monthly bandwidth. Bandwidth is measured daily. Therefore, you can use 333 MB of bandwidth daily.

  • How can I check how much bandwidth I used?

    You can view your bandwidth usage by logging into your control panel and clicking on Account Statistics.

  • Can I get additional disk space and bandwidth?

    Yes! You can get unlimited amount of disk space and bandwidth by utilizing our referral system. Please click here to review our referral program.

  • Do you have a file size limit?

    There is a 25 MB file size limit.

  • Do you provide image hosting?

    Yes, members can hotlink their images directly to other sites like discussion forums and other sites.

  • Is there a way to allow my site visitors to upload images, videos, and files to my website?

    Members are not allowed to have their site visitors upload content to our servers from their websites. You can however instruct your site visitors to create a 1Apps account and they can send you a link of the content they uploaded from their own WebNG account.

    We support ASP and MS Access database. Therefore, you can create an ASP page that requests these image links and automatically displays them on your site or whatever you like.

    We do support image hotlinking therefore this method would work.

  • Do you provide Free File, Music, and Video Hosting?

    Yes, you can hotlink your files, music, and videos directly to your profiles, discussion forums, blogs, auction sites, and social network sites.

  • Do you support a Photo Album Service?

    Yes, to setup your Photo Album log into your Control Panel and click on the Photo Album Gallery link. You can create unlimited number of Albums.

  • How does Archive Compression & Decompression work?

    In the File Manager area you can upload a zip file that contains your site. Once you upload your zip file you can select it and click on the "Unzip" button. This will unzip your zip file in the File Manager.

    You can also download your files fast and easily using the zip option. Just select the files you want to download at once and click on the zip option.

  • Do you support ASP?

    Yes, we support ASP 3.0 with MS Access databases.

  • Can I display advertisements on my site?

    No, members are not allowed to place ads on their website. You can contact technical support if you have a detailed question.

  • Do you place ads on my site?

    It's simple – we don't force advertising on your website. No banner advertisements, no pop-ups, no pop-unders – nothing! We understand that your website is your home on the Internet. Therefore, rest assured knowing that we would never force our ads on your site.

  • How can I set write permissions to my databases?

    The "data" directory has write permissions. Therefore, please place databases that require write permissions in that folder.

  • Why do I encounter "Cannot update database or object is read-only" error message?

    You must give your database write permissions. To do this please place your databases in the "data" directory.

  • Why do I encounter "Selected collating sequence not supported by the operating system" error message?

    This error message pertains to the different orders in the MS Access database. If you use a different language version of MS Access and the "New Database Sort Order" is "Non-English Character" by default. You must change it to "General" before you create the database. If you had already create it with a "Non-English Character" you should import the old data to a new database with the "General" set.

  • What method can I use to connect to my MS Access database?

    You must use a dsn-less connection when connecting to your database. Below is an example how to connect to your database using a dsn-less connection.

    DIM objConn
    Set objConn = Server.CreateObject("ADODB.Connection")
    objConn.ConnectionString = "Provider=Microsoft.Jet.OLEDB.4.0;Data Source=" & _
    Server.MapPath ("data/database.mdb") & ";"

  • How can I upload my site?

    You have three methods for uploading your site.

    1) Single File Uploading

    You can easily upload your files using the single file uploading method by clicking on the "Upload Files" button in the File Manager. You can upload up to 15 files at a time using the simple file uploading method.

    2) Easy FTP Uploader ActiveX Control

    The Easy FTP Uploader ActiveX Control is a tool that allows you to upload large number of files fast and easily using your web browser. To access the File Uploader ActiveX Control please go to the File Manager and click on the "Easy File Uploader" link. To install this ActiveX Control click on the yellow bar at the top of your window and click "Install ActiveX Control."

    3) Zip/Unzip Capability

    You also have the option of uploading your files using our simple upload method by going to the File Manager and clicking on the "Upload Files" button. For your convenience we have implemented a zip/unzip capability in the File Manager. You can upload a zip file that contains your site and you have the option to unzip it online.

    The unzip feature allows you to decompress a zip file you uploaded using the single file upload method. What you can do is zip your entire directory that contains your site from your local computer. Go to the main web site directory from your computer and right click on your web site folder. Then click on "Send To" -> "Compressed (zipped) folder" This will zip your entire web site, its images, and subdirectories.

    All you have to do now is upload this zip file using the File Manager. Once you upload it check mark this zip file and click on the "unzip" button from the File Manager and all of your files will be unzipped into your account and your site will automatically work. You can also download your files fast and easily using the zip option. Just select the files you want to download at once and click on the zip option.